Pre-Orders
PRE-ORDERS
If you pre-order a product, please note that the inventory has not arrived in our warehouse and may still be in production. Sometimes unanticipated issues during production may cause an item to be delayed. We try our best to make sure our products meet our quality standards and this may sometimes cause delays.
Delivery windows may change, depending on multiple factors that are beyond our control. We will try to keep you updated on these details when needed.
Pre-orders can be canceled seven days after purchase. After those seven days have passed, you may not cancel your order.
We provide customers who’ve purchased a pre-order with a delivery estimate for when the item leaves our warehouse and ships. However, anticipate that the order could arrive before or after the dates we’ve approximated.
If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion products that are in particularly high demand will sell out during this period.